Description
This guide focuses on the leader’s role in establishing the culture for problem solving teams and effectively engaging with them to prevent problem recurrence, which cost the industry in both lost profitability and quality.
*Discounted price – CQI-21 Effective Problem Solving Leader Guide, 1st edition dated (09/2012) has been replaced by CQI-20, Effective Problem Solving Guide, 2nd edition (dated 08/2018)
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