Automotive Warranty Management Guideline


3 in stock (can be backordered)

ISBN: 978 1 65 034329 7 SKU: CQI-14 Category:


Guideline drives consumer satisfaction and warranty improvement by providing a robust warranty management program. The guideline provides an assessment tool, and No Trouble Found case studies to guide an organization to proactively reduce warranty incident rates associated with warranty events.


Format – English / A5 / Laminated / Spiral bound

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Additional information

Weight 400 g
Dimensions 28 × 22 × 1 cm


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